Effective Date:  22 May 2026

At Chrome Hearts Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)

Automatically Collected Information

  • IP address
  • Browser and device information
  • Website usage and browsing activity
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve website functionality and user experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

3. Payment Security

All payments are processed through secure encrypted payment gateways.

We do not store or have access to your full credit or debit card information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and visitor behavior

You can disable cookies through your browser settings if preferred.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties, including:

  • Payment processors
  • Shipping carriers
  • Hosting and technical service providers
  • Fraud prevention services

These providers only use your information to perform necessary services.

6. Data Protection

We implement appropriate security measures to protect your information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online system can guarantee complete security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, please contact us.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Chrome Hearts Clothing
33-34 Great Pulteney Street
London, UK W1F 9NP
United Kingdom

📧 Email: support@chromeheartsclothing.uk

Business Hours:
Monday – Friday: 09:00 AM – 6:00 PM